One can customize their transcripts and there are options that can be discussed by Transcription wave.
Transcription wave mark the indiscernible parts of transcription, these are parts that cannot be heard or are not definite as “[indiscernible].” Before declaring it indiscernible, the transcriptionist goes through it three times just to make sure. This is done in order to bring down your costs. But in instances where the section is very important then more time will be spent on these parts or by listening to the tape again.
In the very hard cases, we can digitize and filter the audio for parts that must be recovered. We can filter out the background noises covering up the conversations. With this the material can be recovered. This brings up the cost because of the recovery though.
One can decide to get the verbatim or edited transcript depending on customer request. With verbatim, the transcripts include false starts, repeated words, stutters and does not correct grammar. It does not include the ‘ums’ and ‘ahs’
With edited transcriptions, the spoken English is converted to written English, grammar is corrected, and it has no false starts, repeated words or stutters. It does not include ‘ums’ and ‘ahs’.
The transcriptionist will not guess the words said, but will just use the conversation to get the context of the sections in order to understand them better.
Grammar can be corrected as we transcribe, that is if requested. Spoken English is not the same as written English and may have errors. You can decide whether you want this done to your transcription. You can also choose to receive you transcription in verbatim where mistakes will not be corrected. More on verbatim transcription